Shipped Work

Built and shipped a fully live AI voice automation platform for Shopify stores in 1.5 months using AI-assisted tooling. Automates abandoned cart recovery, order follow-ups, and customer outreach via AI voice calls, email, and SMS.

End-to-end product ownership: visual automation flows, voice agents grounded in store knowledge, and campaign tooling for segmented outreach at scale.

• DAG-based visual flow builder with event triggers, wait nodes, and branching logic
• Custom AI voice agents with RAG-powered knowledge bases from store sites and policies
• Campaign feature for batch-calling segmented lists with configurable rate controls
• Telnyx integration for in-platform phone number provisioning across global regions
• Unified multi-channel automation across AI voice calls, email, and SMS from a single flow builder
• Shipped production-ready in ~1.5 months with AI-assisted development across Next.js, PostgreSQL, and GCP

Production-grade enterprise chatbot platform deployed for RentoMojo across India. Supports configurable bot logic, team management, and omnichannel integrations.

Live support infrastructure for a national rental brand — real-time answers from production data, semantic search, and the channels customers already use.

• Direct API integration with enterprise production databases for live orders and accounts
• Omnichannel integrations: Slack, Discord, Freshchat, and WhatsApp
• Typesense-powered vector search for semantic retrieval over live data
• Built on Node.js, React, and PostgreSQL
• Configurable bot logic, team management, and admin workflows for enterprise support ops
• Real-time conversations over WebSockets with Redis-backed session handling